{"id":30,"date":"2026-09-09T04:25:45","date_gmt":"2026-09-09T04:25:45","guid":{"rendered":"https:\/\/nirohelp.com\/docs\/30\/registering-for-ai\/"},"modified":"2026-09-17T11:34:28","modified_gmt":"2026-09-17T05:34:28","slug":"registering-for-ai","status":"publish","type":"nirohelp_doc","link":"https:\/\/nirohelp.com\/docs\/ai-assistance\/registering-for-ai\/","title":{"rendered":"Registering your site for AI features"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The chatbot, the auto responder, Ask NiroHelp and the <strong>Sync Docs<\/strong> button all talk to the NiroHelp AI service. Before any of them work, your site has to be registered once and the key you are sent verified.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Where the screen is<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>NiroHelp \u2192 AI<\/strong>. It is its own screen, not a tab inside Settings. The Connectivity card is all you see at first; the rest of the AI sections appear once the site is connected.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step 1 &#8211; request a key<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to <strong>NiroHelp \u2192 AI<\/strong>.<\/li>\n\n\n\n<li>Fill in the <strong>AI Connectivity<\/strong> card:<br>  &#8211; <strong>Your name<\/strong> &#8211; the technical contact for this site.<br>   &#8211; <strong>Email<\/strong> &#8211; an address you can read mail at.<\/li>\n\n\n\n<li>Click <strong>Send Code<\/strong>.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"881\" height=\"327\" src=\"https:\/\/nirohelp.com\/docs\/wp-content\/uploads\/2026\/09\/Connect-AI.webp\" alt=\"Connect AI\" class=\"has-border-color has-ast-global-color-0-border-color wp-image-174\" style=\"border-width:2px;border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-left-radius:5px;border-bottom-right-radius:5px\" srcset=\"https:\/\/nirohelp.com\/docs\/wp-content\/uploads\/2026\/09\/Connect-AI.webp 881w, https:\/\/nirohelp.com\/docs\/wp-content\/uploads\/2026\/09\/Connect-AI-300x111.webp 300w, https:\/\/nirohelp.com\/docs\/wp-content\/uploads\/2026\/09\/Connect-AI-768x285.webp 768w\" sizes=\"auto, (max-width: 881px) 100vw, 881px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Your site address, site title, name and email go to the service, which creates a record for the site and <strong>emails you the site key<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step 2 &#8211; verify the key<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open your inbox and copy the site key out of the email.<\/li>\n\n\n\n<li>Paste it into the <strong>Site key<\/strong> field on the same card.<\/li>\n\n\n\n<li>Click <strong>Verify<\/strong>.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"856\" height=\"304\" src=\"https:\/\/nirohelp.com\/docs\/wp-content\/uploads\/2026\/09\/Verify-connect-AI.webp\" alt=\"Verify connect AI\" class=\"has-border-color has-ast-global-color-0-border-color wp-image-175\" style=\"border-width:2px;border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-left-radius:5px;border-bottom-right-radius:5px\" srcset=\"https:\/\/nirohelp.com\/docs\/wp-content\/uploads\/2026\/09\/Verify-connect-AI.webp 856w, https:\/\/nirohelp.com\/docs\/wp-content\/uploads\/2026\/09\/Verify-connect-AI-300x107.webp 300w, https:\/\/nirohelp.com\/docs\/wp-content\/uploads\/2026\/09\/Verify-connect-AI-768x273.webp 768w\" sizes=\"auto, (max-width: 856px) 100vw, 856px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">The status turns to a green <strong>Connected<\/strong> and the AI menu appears on the left, with Connectivity, Instructions, Chatbot and Auto responder.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>There is no clickable verification link and no confirmation page.<\/strong> The key from the email is the whole of it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Two buttons handle the things that go wrong:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Resend key<\/strong> requests a new key to the same address.<\/li>\n\n\n\n<li><strong>Reset<\/strong> clears the pending registration and puts the card back to the name and email form.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">What you get once connected<\/h2>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1196\" height=\"471\" src=\"https:\/\/nirohelp.com\/docs\/wp-content\/uploads\/2026\/09\/sync-docs.webp\" alt=\"sync docs\" class=\"has-border-color has-ast-global-color-0-border-color wp-image-171\" style=\"border-width:2px;border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-left-radius:5px;border-bottom-right-radius:5px\" srcset=\"https:\/\/nirohelp.com\/docs\/wp-content\/uploads\/2026\/09\/sync-docs.webp 1196w, https:\/\/nirohelp.com\/docs\/wp-content\/uploads\/2026\/09\/sync-docs-300x118.webp 300w, https:\/\/nirohelp.com\/docs\/wp-content\/uploads\/2026\/09\/sync-docs-1024x403.webp 1024w, https:\/\/nirohelp.com\/docs\/wp-content\/uploads\/2026\/09\/sync-docs-768x302.webp 768w\" sizes=\"auto, (max-width: 1196px) 100vw, 1196px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Sync Docs<\/strong>, under <strong>Knowledge Base<\/strong> on the same card, which feeds your documentation to the service.<\/li>\n\n\n\n<li><strong>Instructions<\/strong>, <strong>Chatbot<\/strong> and with the tickets module on <strong>Auto responder<\/strong> in the AI menu.<\/li>\n\n\n\n<li><strong>Ask NiroHelp<\/strong>, the admin assistant, from the dashboard header.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Until the site is connected, links to those sections send you back to the Connectivity card rather than opening a form that cannot save.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Privacy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The service stores:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The documents you sync &#8211; their titles and bodies.<\/li>\n\n\n\n<li>Each chatbot and auto-responder call, with its relevance score.<\/li>\n\n\n\n<li>Your site key.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">It does not receive your WordPress users or your ticket clients, beyond what a specific auto-responder call sends as context &#8211; which is the ticket title, the client&#8217;s name and email, the order reference, the products, the urgency and the ticket conversation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Disconnecting<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Click <strong>Disconnect<\/strong> on the Connectivity card and confirm. See <a href=\"https:\/\/nirohelp.com\/docs\/ai-assistance\/disconnecting-and-reconnecting-ai\/\" target=\"_blank\" rel=\"noopener\">Disconnecting and re-registering<\/a>.<\/p>\n","protected":false},"author":1,"featured_media":0,"template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"nirohelp_product":[],"nirohelp_topic":[9],"class_list":["post-30","nirohelp_doc","type-nirohelp_doc","status-publish","hentry","nirohelp_topic-ai-assistance"],"_links":{"self":[{"href":"https:\/\/nirohelp.com\/docs\/wp-json\/wp\/v2\/nirohelp_doc\/30","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nirohelp.com\/docs\/wp-json\/wp\/v2\/nirohelp_doc"}],"about":[{"href":"https:\/\/nirohelp.com\/docs\/wp-json\/wp\/v2\/types\/nirohelp_doc"}],"author":[{"embeddable":true,"href":"https:\/\/nirohelp.com\/docs\/wp-json\/wp\/v2\/users\/1"}],"wp:attachment":[{"href":"https:\/\/nirohelp.com\/docs\/wp-json\/wp\/v2\/media?parent=30"}],"wp:term":[{"taxonomy":"nirohelp_product","embeddable":true,"href":"https:\/\/nirohelp.com\/docs\/wp-json\/wp\/v2\/nirohelp_product?post=30"},{"taxonomy":"nirohelp_topic","embeddable":true,"href":"https:\/\/nirohelp.com\/docs\/wp-json\/wp\/v2\/nirohelp_topic?post=30"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}