{"id":30,"date":"2026-09-09T04:25:45","date_gmt":"2026-09-09T04:25:45","guid":{"rendered":"https:\/\/nirohelp.com\/docs\/30\/registering-for-ai\/"},"modified":"2026-09-09T04:26:08","modified_gmt":"2026-09-09T04:26:08","slug":"registering-for-ai","status":"publish","type":"nirohelp_doc","link":"https:\/\/nirohelp.com\/docs\/ai-assistance\/registering-for-ai\/","title":{"rendered":"Registering your site for AI features"},"content":{"rendered":"<p>The chatbot, the auto responder, Ask NiroHelp and the <strong>Sync Docs<\/strong> button all<br \/>\ntalk to the NiroHelp AI service. Before any of them work, your site has to be<br \/>\nregistered once and the key you are sent verified.<\/p>\n<h2>Where the screen is<\/h2>\n<p><strong>NiroHelp \u2192 AI<\/strong>. It is its own screen, not a tab inside Settings. The<br \/>\nConnectivity card is all you see at first; the rest of the AI sections appear<br \/>\nonce the site is connected.<\/p>\n<h2>Step 1 \u2014 request a key<\/h2>\n<ol>\n<li>Go to <strong>NiroHelp \u2192 AI<\/strong>.<\/li>\n<li>Fill in the <strong>AI Connectivity<\/strong> card:<br \/>\n   &#8211; <strong>Your name<\/strong> \u2014 the technical contact for this site.<br \/>\n   &#8211; <strong>Email<\/strong> \u2014 an address you can read mail at.<\/li>\n<li>Click <strong>Send Code<\/strong>.<\/li>\n<\/ol>\n<p>Your site address, site title, name and email go to the service, which creates<br \/>\na record for the site and <strong>emails you the site key<\/strong>.<\/p>\n<h2>Step 2 \u2014 verify the key<\/h2>\n<ol>\n<li>Open your inbox and copy the site key out of the email.<\/li>\n<li>Paste it into the <strong>Site key<\/strong> field on the same card.<\/li>\n<li>Click <strong>Verify<\/strong>.<\/li>\n<\/ol>\n<p>The status turns to a green <strong>Connected<\/strong> and the AI menu appears on the left,<br \/>\nwith Connectivity, Instructions, Chatbot and Auto responder.<\/p>\n<p><strong>There is no clickable verification link and no confirmation page.<\/strong> The key<br \/>\nfrom the email is the whole of it.<\/p>\n<p>Two buttons handle the things that go wrong:<\/p>\n<ul>\n<li><strong>Resend key<\/strong> requests a new key to the same address.<\/li>\n<li><strong>Reset<\/strong> clears the pending registration and puts the card back to the name<br \/>\n  and email form.<\/li>\n<\/ul>\n<h2>What you get once connected<\/h2>\n<ul>\n<li><strong>Sync Docs<\/strong>, under <strong>Knowledge Base<\/strong> on the same card, which feeds your<br \/>\n  documentation to the service.<\/li>\n<li><strong>Instructions<\/strong>, <strong>Chatbot<\/strong> and \u2014 with the tickets module on \u2014 <strong>Auto<br \/>\n  responder<\/strong> in the AI menu.<\/li>\n<li><strong>Ask NiroHelp<\/strong>, the admin assistant, from the dashboard header.<\/li>\n<\/ul>\n<p>Until the site is connected, links to those sections send you back to the<br \/>\nConnectivity card rather than opening a form that cannot save.<\/p>\n<h2>Privacy<\/h2>\n<p>The service stores:<\/p>\n<ul>\n<li>The documents you sync \u2014 their titles and bodies.<\/li>\n<li>Each chatbot and auto-responder call, with its relevance score.<\/li>\n<li>Your site key.<\/li>\n<\/ul>\n<p>It does not receive your WordPress users or your ticket clients, beyond what a<br \/>\nspecific auto-responder call sends as context \u2014 which is the ticket title, the<br \/>\nclient&#8217;s name and email, the order reference, the products, the urgency and the<br \/>\nticket conversation.<\/p>\n<h2>Disconnecting<\/h2>\n<p>Click <strong>Disconnect<\/strong> on the Connectivity card and confirm. See<br \/>\n<a href=\"https:\/\/nirohelp.com\/docs\/ai-assistance\/disconnecting-and-reconnecting-ai\/\">Disconnecting and re-registering<\/a>.<\/p>\n","protected":false},"author":1,"featured_media":0,"template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"nirohelp_product":[],"nirohelp_topic":[9],"class_list":["post-30","nirohelp_doc","type-nirohelp_doc","status-publish","hentry","nirohelp_topic-ai-assistance"],"_links":{"self":[{"href":"https:\/\/nirohelp.com\/docs\/wp-json\/wp\/v2\/nirohelp_doc\/30","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nirohelp.com\/docs\/wp-json\/wp\/v2\/nirohelp_doc"}],"about":[{"href":"https:\/\/nirohelp.com\/docs\/wp-json\/wp\/v2\/types\/nirohelp_doc"}],"author":[{"embeddable":true,"href":"https:\/\/nirohelp.com\/docs\/wp-json\/wp\/v2\/users\/1"}],"wp:attachment":[{"href":"https:\/\/nirohelp.com\/docs\/wp-json\/wp\/v2\/media?parent=30"}],"wp:term":[{"taxonomy":"nirohelp_product","embeddable":true,"href":"https:\/\/nirohelp.com\/docs\/wp-json\/wp\/v2\/nirohelp_product?post=30"},{"taxonomy":"nirohelp_topic","embeddable":true,"href":"https:\/\/nirohelp.com\/docs\/wp-json\/wp\/v2\/nirohelp_topic?post=30"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}