{"id":31,"date":"2026-09-09T04:25:46","date_gmt":"2026-09-09T04:25:46","guid":{"rendered":"https:\/\/nirohelp.com\/docs\/31\/syncing-docs\/"},"modified":"2026-09-09T04:26:09","modified_gmt":"2026-09-09T04:26:09","slug":"syncing-docs","status":"publish","type":"nirohelp_doc","link":"https:\/\/nirohelp.com\/docs\/ai-assistance\/syncing-docs\/","title":{"rendered":"Syncing docs to the AI"},"content":{"rendered":"<p>The chatbot and the auto responder do not see your documentation until you<br \/>\nsync. That one button is the whole pipeline you have to think about.<\/p>\n<h2>Where the button is<\/h2>\n<p><strong>NiroHelp \u2192 AI<\/strong>, on the <strong>AI Connectivity<\/strong> card, in the <strong>Knowledge Base<\/strong><br \/>\nrow. It is labelled <strong>Sync Docs<\/strong> and it only appears once the site is<br \/>\nconnected.<\/p>\n<p>There is one sync action. There is no &#8220;resync all&#8221;, and nothing syncs on a<br \/>\nschedule.<\/p>\n<h2>What happens<\/h2>\n<ol>\n<li>You write or edit a doc in WordPress.<\/li>\n<li>You click <strong>Sync Docs<\/strong>.<\/li>\n<li>The service reads your <strong>published<\/strong> docs and indexes them.<\/li>\n<li>From then on, every chatbot question and every auto-responder reply is built<br \/>\n   from the most relevant parts of those docs.<\/li>\n<\/ol>\n<p>The screen reports how many docs were taken: <em>&#8220;Synced N docs.&#8221;<\/em><\/p>\n<h2>What it does not tell you<\/h2>\n<p><strong>It reports the sync you just ran, not when the last one happened.<\/strong> No sync<br \/>\ntimestamp is recorded anywhere, so there is no &#8220;synced 2 hours ago&#8221; to show.<br \/>\nReopening the screen shows the button with nothing under it, whether you synced<br \/>\nfive minutes or five weeks ago.<\/p>\n<h2>Why a button and not automatic<\/h2>\n<ul>\n<li><strong>Predictability.<\/strong> You decide when content goes live for the AI. A doc you<br \/>\n  are still editing never turns up in an answer.<\/li>\n<li><strong>Cost.<\/strong> Indexing is billed by volume. Re-indexing on every save adds up; a<br \/>\n  manual sync batches the work.<\/li>\n<\/ul>\n<h2>After an edit<\/h2>\n<p>The AI keeps answering from the last sync until you run another one. <strong>Make<br \/>\nclicking Sync Docs the last step of an editorial pass<\/strong>, the way you would<br \/>\npublish.<\/p>\n<h2>The reminder notice<\/h2>\n<p>When your docs change after a sync, an admin notice appears pointing back at<br \/>\nthis screen. It only shows to administrators, and only on a connected site.<br \/>\nRunning a sync clears it, and so does its own <strong>Dismiss<\/strong> link.<\/p>\n<h2>After a migration<\/h2>\n<p>Imported docs are not in the index until you sync. Run one as the last step of<br \/>\n<a href=\"https:\/\/nirohelp.com\/docs\/migration\/migrating-from-other-plugins\/\">migrating from another plugin<\/a>.<\/p>\n","protected":false},"author":1,"featured_media":0,"template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"nirohelp_product":[],"nirohelp_topic":[9],"class_list":["post-31","nirohelp_doc","type-nirohelp_doc","status-publish","hentry","nirohelp_topic-ai-assistance"],"_links":{"self":[{"href":"https:\/\/nirohelp.com\/docs\/wp-json\/wp\/v2\/nirohelp_doc\/31","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nirohelp.com\/docs\/wp-json\/wp\/v2\/nirohelp_doc"}],"about":[{"href":"https:\/\/nirohelp.com\/docs\/wp-json\/wp\/v2\/types\/nirohelp_doc"}],"author":[{"embeddable":true,"href":"https:\/\/nirohelp.com\/docs\/wp-json\/wp\/v2\/users\/1"}],"wp:attachment":[{"href":"https:\/\/nirohelp.com\/docs\/wp-json\/wp\/v2\/media?parent=31"}],"wp:term":[{"taxonomy":"nirohelp_product","embeddable":true,"href":"https:\/\/nirohelp.com\/docs\/wp-json\/wp\/v2\/nirohelp_product?post=31"},{"taxonomy":"nirohelp_topic","embeddable":true,"href":"https:\/\/nirohelp.com\/docs\/wp-json\/wp\/v2\/nirohelp_topic?post=31"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}