The chatbot keeps the conversation on the visitor’s own browser. No chat
\nhistory is stored on your site.<\/p>\n
The current conversation, and up to 20 previous ones from the same visit, live The chatbot is for questions in the moment. Keeping conversations for days puts Inside the panel the visitor can click + New<\/strong> to file the current Each question sends:<\/p>\n The service logs the question, the answer, how relevant it judged the answer, NiroHelp \u2192 AI \u2192 Chatbot \u2192 View logs<\/strong>.<\/p>\n That screen has no data yet.<\/strong> The AI service does not offer the log feed, so There is no button for it, and there is rarely a reason \u2014 closing the tab does
\nin the browser tab. Closing the tab clears all of it.<\/strong> A returning visitor
\nstarts with an empty chat.<\/p>\nWhy not keep them longer<\/h2>\n
\nthe visitor’s history on their disk, needs an “are you sure you want to clear
\nthis?” screen, and tempts the widget into showing stale context back to the AI.
\nSession-only storage avoids all three.<\/p>\nThe “+ New” button<\/h2>\n
\nconversation away and start fresh. Filed conversations move into a list, capped
\nat 20, and clicking any of them opens it again for re-reading. They vanish with
\nthe tab like everything else.<\/p>\nWhat the AI service receives<\/h2>\n
\n
\n sense.<\/li>\n
\n “where am I?”. Note that this includes anything after the ?<\/code> \u2014 if your page
\n addresses carry an identifier, that identifier is sent too.<\/li>\n
\n them.<\/li>\n<\/ul>\n
\nand the cost. It does not log the visitor’s address, browser fingerprint or
\nanything that would identify them across visits.<\/strong><\/p>\nReading the logs<\/h2>\n
\nthe screen reports the service’s error rather than a list. This is on the
\nservice side, not something wrong with your site.<\/p>\nClearing a visitor’s chat<\/h2>\n
\nthe same thing. If you need to clear it as part of, say, a logout flow on your
\nown site, that is a small piece of front-end work for a developer.<\/p>\n","protected":false},"author":1,"featured_media":0,"template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"nirohelp_product":[],"nirohelp_topic":[9],"class_list":["post-35","nirohelp_doc","type-nirohelp_doc","status-publish","hentry","nirohelp_topic-ai-assistance"],"_links":{"self":[{"href":"https:\/\/nirohelp.com\/docs\/wp-json\/wp\/v2\/nirohelp_doc\/35","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nirohelp.com\/docs\/wp-json\/wp\/v2\/nirohelp_doc"}],"about":[{"href":"https:\/\/nirohelp.com\/docs\/wp-json\/wp\/v2\/types\/nirohelp_doc"}],"author":[{"embeddable":true,"href":"https:\/\/nirohelp.com\/docs\/wp-json\/wp\/v2\/users\/1"}],"wp:attachment":[{"href":"https:\/\/nirohelp.com\/docs\/wp-json\/wp\/v2\/media?parent=35"}],"wp:term":[{"taxonomy":"nirohelp_product","embeddable":true,"href":"https:\/\/nirohelp.com\/docs\/wp-json\/wp\/v2\/nirohelp_product?post=35"},{"taxonomy":"nirohelp_topic","embeddable":true,"href":"https:\/\/nirohelp.com\/docs\/wp-json\/wp\/v2\/nirohelp_topic?post=35"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}