Roadmap

Human Live Chat

1

Omnichannel Inbox

0

Private Ticket Notes

0

Ticket-to-KB Article

0

Ticket Time Tracking

0

Resolved Ticket Learning

0

Multilingual AI Support

0

WooCommerce Ticket Context

0

Inbound Email Piping

2

Multiple Business Inboxes

3

Unlimited Agents & Tickets

0

One-Click Migration from Seven Plugins

0

Support Copilot

0

Ticket Risk Ranking & Customer Sentiment

1

360° Support Dashboard

0

No-API-Key AI Access

0

Low-Confidence Human Fallback

0

AI Confidence Threshold

0

AI Ticket Auto-Responder

0

Chatbot Page Targeting & Business Hours

0

One-Line Chatbot Embed

0

AI Chatbot & Auto-Responder

0

Live Article Search

0

Customizable Notification Emails

0

Manager, Agent & Customer Roles

0

Embeddable Ticket Form

0

Custom Ticket Fields

0

Automatic Ticket Assignment

0

Ticket Status Automation

0

Knowledge Base List Caching

0

Article Display Controls

0

Helpful / Not Helpful Voting

0

WordPress Article Editor

0

Knowledge Base Topics

0