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Multiple Business Inboxes
Human Live Chat
Omnichannel Inbox
WooCommerce Ticket Context
Private Ticket Notes
Ticket Time Tracking
Resolved Ticket Learning
Ticket-to-KB Article
Multilingual AI Support

In Progress (1)

Inbound Email Piping

Already Shipped (24)

Unlimited Agents & Tickets
One-Click Migration from Seven Plugins
Support Copilot
Ticket Risk Ranking & Customer Sentiment
360° Support Dashboard
No-API-Key AI Access
Low-Confidence Human Fallback
AI Confidence Threshold
AI Ticket Auto-Responder
Chatbot Page Targeting & Business Hours
One-Line Chatbot Embed
AI Chatbot & Auto-Responder
Live Article Search
Customizable Notification Emails
Manager, Agent & Customer Roles
Embeddable Ticket Form
Custom Ticket Fields
Automatic Ticket Assignment
Ticket Status Automation
Knowledge Base List Caching
Article Display Controls
Helpful / Not Helpful Voting
WordPress Article Editor
Knowledge Base Topics
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