Create separate support inboxes for different brands, departments, products, or business locations within one NiroHelp installation. With multiple business inboxes, you can:
- Create dedicated inboxes for sales, billing, technical support, and other teams
- Connect a different support email address to each inbox
- Assign specific agents or teams to individual inboxes
- Configure separate signatures, business hours, and automation rules
- Filter tickets and reports by inbox
- Control which agents can access each business inbox
Outcome: manage support for multiple departments or brands without mixing conversations, teams, or reporting data.