Multiple Business Inboxes

Create separate support inboxes for different brands, departments, products, or business locations within one NiroHelp installation. With multiple business inboxes, you can:

  • Create dedicated inboxes for sales, billing, technical support, and other teams
  • Connect a different support email address to each inbox
  • Assign specific agents or teams to individual inboxes
  • Configure separate signatures, business hours, and automation rules
  • Filter tickets and reports by inbox
  • Control which agents can access each business inbox

Outcome: manage support for multiple departments or brands without mixing conversations, teams, or reporting data.

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