Pay once. Keep it.
The same three plans, bought outright instead of rented. One payment, no renewal date — it pays for itself in month 24, and after that your help desk costs nothing at all.
- 30-day money-back, same as every plan
- AI credits refill monthly for 3 years
- Unlimited agents — no per-seat fees, ever
Starter
50% OFFOne site, bought outright.
1 site — the yearly plan is $49.99/yearFree after month 24
Get Starter for lifeOne payment · 30-day money-back
Everything in Starter, forever
- No renewal — one payment, no expiry date
- AI auto-responder, chatbot and copilot
- Email piping from your mailbox
- 1,000 AI credits a month for 3 years
- 1 site, movable between sites any time
- Updates and priority email support
Growth
60% OFFFive sites, bought outright.
5 sites — the yearly plan is $119.99/yearFree after month 24
Get Growth for lifeOne payment · 30-day money-back
Everything in Growth, forever
- No renewal — one payment, no expiry date
- 5 sites, one licence, one payment
- 6,000 AI credits a month for 3 years
- Every AI feature on every site
- Updates and priority email support
Agency
70% OFFTen client sites, bought outright.
10 sites — the yearly plan is $149.99/yearFree after month 24
Get Agency for lifeOne payment · 30-day money-back
Everything in Agency, forever
- No renewal — one payment, no expiry date
- 10 sites, one licence, one payment
- 15,000 AI credits a month for 3 years
- Chatbot branded per client
- Voice call support, on top of priority email
What an AI credit buys
One credit is one AI answer — a chatbot reply, an auto-responder reply to a ticket, or a copilot question. Length doesn’t matter: one answer, one credit. If you run out before the month resets, the AI pauses and everything else keeps working — docs, tickets, email, your team.
All plans include unlimited agents, unlimited tickets, and unlimited help articles.
What paying once is worth
It pays for itself in month 24
One payment set against five years of renewals, on the same plan and at today’s prices. Everything past the break-even is free.
| Plan | Yearly plan, 5 years | Lifetime | You keep |
|---|---|---|---|
| Starter | $249.95 | $99.99 | $149.96 |
| Growth | $599.95 | $239.99 | $359.96 |
| Agency | $749.95 | $299.99 | $449.96 |
Against monthly billing it breaks even sooner — by month 10 on every plan. After that the licence keeps working and the bill stops.
Try it for a month. If it doesn't earn its keep, we refund it.
Email us within 30 days of your purchase and we’ll send the money back — no forms, no "tell us why" survey. The free plan keeps working either way, and your docs and tickets stay exactly where they are: in your own WordPress database.
— The NiroHelp team, Codexpert
The fine print, up front
What “lifetime” means here
No renewal date
The licence has no expiry and no renewal invoice. It stays active for as long as NiroHelp is a product we sell and maintain — and if that ever ends, your docs and tickets are ordinary WordPress posts in your own database, which the free plugin keeps reading.
AI credits run for 3 years
The one part of this offer that is not open-ended. You get the same monthly allowance as the subscription on your tier, refilled on the 1st, for 3 years from purchase — then the AI pauses and the rest carries on: docs, tickets, email piping and your team.
Same licence, same sites
Site counts match the subscription exactly — 1, 5 or 10 — and a licence moves between sites at any time, deactivated on one and activated on the next with no cooldown. Unlimited agents, unlimited tickets and unlimited articles, as on every plan.
Lifetime FAQ
Questions about paying once
Yes. You pay once and the licence has no renewal date and no expiry. There is no second invoice a year later, and nothing switches off on an anniversary.
Everything the subscription on that tier includes: the AI chatbot, the auto-responder, the Ask NiroHelp copilot, email piping, plugin updates and support. The AI credits are the same monthly allowance too — 1,000 on Starter, 6,000 on Growth and 15,000 on Agency — included for 3 years from your purchase.
They run for 3 years from the day you buy. The allowance refills on the 1st of every month for that whole period — it is not a one-time bundle you spend down. If you run out inside a month, the AI pauses until the reset and everything else keeps working: docs, tickets, email and your team.
The AI features pause — the chatbot, the auto-responder and the copilot. Nothing else changes: the licence stays active with no renewal invoice, and the knowledge base, ticketing, email piping, the dashboard, updates and support all carry on. Email us before you get there and we will sort out extending the AI.
Yes. Deactivate it on the old site and activate it on the new one — no cooldown and no support ticket needed. The site count is the same as the subscription: 1 on Starter, 5 on Growth, 10 on Agency.
Yes — email us and we will bill the difference between the two lifetime prices, so you never pay for the smaller licence twice.
Yes. Email us before you buy and we will credit what you have already paid in the current billing period against the lifetime price, then cancel the subscription so you are not charged twice.
The same 30 days as every paid plan. Email us within 30 days of your purchase and we send the money back — no forms and no survey.
No. The AI service is included — you register your site once and paste in the key we email you. There is no separate model subscription and no API key to manage.
Buy it once, and be done
Or start on the free plan and upgrade whenever the repeat tickets get old.